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Supply chain

Intelligence that delivers

How FMCG companies can drive profitable, sustainable growth

Most FMCG companies are beginning to adapt to supply chain disruptions, but they’re not getting the results they need. What’s missing is an advanced, intelligent supply chain.

Traditional supply chains collapsed under the Covid lockdowns, and what grew to replace them is a different beast entirely. Shelves are empty at crucial times. Successful new products fail to scale. Margins are evaporating as FMCG companies struggle to accurately anticipate costs and availability. Something needs to change.

Our Intelligent supply chain PoV is a response to six global trends, and the challenges that arise from them. FMCG brands and retails today must contend with:

  1. Ever more personalization
  2. Seamless channel selection and fulfillment
  3. Uninterrupted service (despite disruption)
  4. Affordable sustainability 
  5. Global crisis and disruption 
  6. Inflation and macro-economic factors 

Brands and retailers have begun the process of adapting to these trends. Every aspect of business is evolving – from organizational structures and operating practices, to go-to-market strategy and business operations. Still, relatively few FMCG brands and retailers are seeing the outcomes they hoped for.

An intelligent supply chain helps you adapt to compete – to navigate disruption and provide innovative, affordable products that meet and exceed consumers’ expectations.

We help you achieve:

  • Effective use of artificial intelligence in supply chain
  • Collaborative supply chain ecosystems
  • Adaptive change that brings real value

Read more in our point of view.

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Client stories

Our services and solutions

    Intelligent supply chain operations

    Transform your organization with an integrated and frictionless supply chain

    Intelligent industry

    We have entered the next era of digital transformation 

    Intelligent supply chain solutions for FMCG

    Turning complex supply chains into intelligent ecosystems

    Continuous touchless planning

    Organizations must focus on crisis response, while taking the steps to improve the agility of supply chains for tomorrow

    Intelligent supply networks

    Intelligent Supply Networks give agility to move quickly and intelligently in a space beyond supply chain

      Expert perspective

      Customer experience

      Closing the distance on last-mile delivery

      Pravin Chaudhary
      Oct 17, 2023
      Innovation

      Navigating the complex web of last-mile deliveries

      Pravin Chaudhary
      Oct 10, 2023
      Complementing human experience and expertise with AI-generated insights enables logistics professionals to tackle complex challenges with confidence and make informed choices that drive business growth and innovation.
      Business operations

      The future of logistics – how AI is revolutionizing decision-making

      Jörg Junghanns
      Sep 26, 2023

      Meet our experts

      Tim Bridges

      Global Head of Consumer Products & Retail
      Tim Bridges leads Capgemini’s Global Sectors and the Consumer Products, Retail, Distribution (CPRD) global sector practice, a portfolio that includes major global retail, fashion, restaurant, consumer products, transportation, and distribution brands such as McDonald’s, Coca-Cola, Meijer, Office Depot, Domino’s, and Unilever.

      Lindsey Mazza

      Global Retail Lead, Capgemini
      Lindsey is Capgemini’s Global Retail Lead. She is a retail thought leader and subject matter expert who specializes in shopper-centric, unified-channel commerce and innovation. With nearly 20 years’ experience in retail transformation, Lindsey has served some of the world’s largest retailers in analytics-enabled integrated planning and execution, from consumer demand to receipt.

      Mayank Sharma

      Vice President
      Mayank is a Supply Chain Leader with expertise in driving supply chain transformations through use of digital solutions across planning, procurement, logistics, fulfilment, and sustainability. He has worked across Consulting, Operations and Technology giving him a well-rounded approach to identifying business transformation requirements and re-inventing supply chain operating models through performance-led technology transformations. At Capgemini, he is responsible for leading & growing Capgemini’s Supply Chain Practice for Consumer Goods, Retail and Distribution. Mayank brings unique experience of leading transformations as a consultant at Big 4 and at Amazon.com of leveraging digital solutions within e-commerce supply chain to drive end-to-end supply chain improvement.

      Phil Davies

      Head of Intelligent Industry, Capgemini Invent UK
      The digital revolution is creating unprecedented challenges and opportunities for companies and they are having to invent new business models and ways of working in order to survive and prosper. Phil works with senior executives to leverage the digital opportunities and transform – customer experiences, operations or business models.

      Nathaniel Milner

      Vice President – Last Mile Delivery & Retail Fulfilment, Capgemini
      Nathaniel has spent past 19 years in the retail / ecommerce / food delivery technology space, innovating and scaling organizations. He is an accomplished industry expert recognized by the leading operators in the space for his hands on focus and success with online grocery, restaurant, convenience and retail operations, digital strategy, 3rd party (Doordash/Instacart) strategy & go to market operations in addition to last mile delivery fulfilment innovation such as autonomous vehicle and drone delivery.

      Pravin Chaudhary

      Director, Consumer Products & Retail Lead Capgemini
      Pravin is Capgemini’s Supply Chain thought leader for Consumer Products and Retail Sector. He has more than 17 years of experience in running supply chains for Global Consumer Products and e-commerce companies. Pravin specializes in Supply Chain planning, Fulfillment design and Optimization, Order to Cash process and e-commerce Supply design and Last-Mile deliveries.