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However, the challenges for organizations are substantial as customer expectations are ever increasing, customers are evermore distracted, and determine how and when they engage. At the same time organizations struggle with silos of data, channel overload, a lack of integrated systems and security/compliance requirements.
That’s where Capgemini and Microsoft can help your organisation with Microsoft Digital Customer experience of the Future.
To learn more about our solutions and how we have helped customers overcome their challenges by embarking on a digital transformation journey together.