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Microsoft VCA
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Value and Competitive Advantage (VCA) Assessment

Winning in the age of the consumer with Capgemini and Microsoft

As businesses adapt to irreversible changes in consumer behavior and expectations, we understand the importance of winning in the age of the consumer.

In today’s highly competitive market, it’s no longer enough for businesses to offer quality products alone. Creating a distinctive brand identity that sets you apart from rivals is key. We believe that winning in the age of the consumer requires competing on experiences, rethinking customer engagement across channels, organizing teams effectively, investing in technology, and measuring activities and results. 

At Capgemini, we recognize the immense opportunities that come with the ability to continuously evolve and reinvent your brand and purpose. However, we also understand the substantial challenges that organizations face. Customer expectations are constantly rising, customers are easily distracted, and they dictate how and when they engage with businesses.  

Through our partnership with Microsoft, you can embark on a modernization journey. Leveraging our joint Value and Competitive Advantage (VCA) Assessment you can take the first step in understanding and visualizing your future business model, new competitive advantages, and ways of boosting performance of your sales, service, marketing, finance, operations, or supply chain functions.

Our aim is to guide and empower every step of your way.  Working closely with you, we identify potential improvements that Microsoft solutions can support, aligning them with their strategic objectives. The outcome is a comprehensive assessment of the quantified and qualified benefits you can expect.

Join us on this transformative journey and let Capgemini and Microsoft help you unlock your true potential. Learn more to explore how we can revolutionize your digital landscape together. 

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Meet our experts

Oleksandr Krasnoshchok

Business Value Management Director, Global DCX Microsoft CX, Capgemini
Olek is a Senior Microsoft Business Applications Global Director in Capgemini. He is continuously helping to create value on Digital Transformation with Microsoft Business Applications ecosystem and working with our global customers to help them realize the value out of a large scale Contact Center Engagement.

Scott Schultz

Director, Digital Customer Experience, Business Development Leader, Microsoft CX, Capgemini
As the Business Development Leader, Scott advises CxO and technology executives for many of the world’s most successful companies. A forward-thinking visionary leader with over 25 years of experience, Scott’s expertise spans across industries and functions focused on customer and user experience, mobile applications, analytics, artificial intelligence, and field sales and service.

Shubham Singh Rajput

Business Value Manager, Global DCX, E.L.I.T.E GMP, Capgemini
Shubham is a proactive young mind with ‘La Niaque – Fire in the Belly’ to explore ideas and solve key business challenges. With 3 years of consulting experience and management pedigree, he is helping organizations, across industries, gain a competitive advantage through Microsoft solutions.